Rationality vs. Intuition Theme Analysis

We really only trust conscious decision making. But there are moments, particularly in times of stress, when haste does not make waste, when our snap judgments and first impressions can offer a much better means of making sense of the world. The first task of Blink is to convince you of a simple fact: decisions made very quickly can be every bit as good as decisions made cautiously and deliberately.

Gottman may seem to be an odd example in a book about the thoughts and decisions that bubble up from our unconscious. There's nothing instinctive about his approach. He's not making snap judgments. He's sitting down with his computer and painstakingly analyzing videotapes, second by second. His work is a classic example of conscious and deliberate thinking. But Gottman, it turns out, can teach us a great deal about a critical part of rapid cognition known as thin-slicing. "Thin-slicing" refers to the ability of our unconscious to find patterns in situations and behavior based on very narrow slices of experience.

We need to respect the fact that it is possible to know without knowing why we know and accept that - sometimes - we're better off that way.

Everyone in that room had not one mind but two, and all the while their conscious mind was blocked, their unconscious was scanning the room, sifting through possibilities, processing every conceivable clue. And the instant it found the answer, it guided them - silently and surely - to the solution.

This is why, in many ways, the choice of Paul Van Riper to head the opposing Red Team was so inspired, because if Van Riper stood for anything, it was the antithesis of that position. Van Riper didn't believe you could lift the fog of war.

Basketball is an intricate, high-speed game filled with split-second, spontaneous decisions. But that spontaneity is possible only when everyone first engages in hours of highly repetitive and structured practice - perfecting their shooting, dribbling, and passing and running plays over and over again - and agrees to play a carefully defined role on the court. This is the critical lesson of improv, too, and it is also a key to understanding the puzzle of Millennium Challenge: spontaneity isn’t random.

Suppose I were to ask you to take a pen and paper and write down in as much detail as you can what your person looks like. Describe her face. What color was her hair? What was she wearing? Was she wearing any jewelry? Believe it or not, you will now do a lot worse at picking that face out of a lineup. Chapter 4

What Goldman's algorithm indicates, though, is that the role of those other factors is so small in determining what is happening to the man right now that an accurate diagnosis can be made without them. In fact - and this is a key point in explaining the breakdown of Blue Team that day in the Gulf - that extra information is more than useless. It’s harmful. It confuses the issues. What screws up doctors when they are trying to predict heart attacks is that they take too much information into account.

Truly successful decision making relies on a balance between deliberate and instinctive thinking.

By making people think about jam, [the psychological researchers] turned them into jam idiots.

The Diallo shooting, in other words, falls into a kind of gray area, the middle ground between deliberate and accidental.

Look at how the officer’s experience and skill allowed him to stretch out that fraction of time, to slow the situation down, to keep gathering information until the last possible moment. He watches the gun come out. He sees the pearly grip. He tracks the direction of the muzzle. He waits for the kid to decide whether to pull the gun up or simply to drop it - and all the while, even as he tracks the progress of the gun, he is also watching the kid's face, to see whether he is dangerous or simply frightened. Is there a more beautiful example of a snap judgment?

When the screen created a pure Blink moment, a small miracle happened, the kind of small miracle that is always possible when we take charge of the first two seconds: they saw her for who she truly was.