Mr. Bartocci is the owner of Bartocci’s, the department store where works when she comes to Brooklyn. Mr. Bartocci is a friend of ’s, which is how Eilis gets the job in the first place. For the most part, he is a nice man, though warns Eilis that she shouldn’t “cross” him twice, saying this after Eilis has to go home one day because she’s too homesick to concentrate on work.