Ginger Mumpower is a community leader in Roanoke, Virginia, who is shocked when she finds out that her son, Spencer, has sold heroin to Scott Roth that led to his fatal overdose. Throughout the experience, she remains supportive of her son, spending large amounts of money to send him to rehab and visiting him in federal prison almost every weekend. Ultimately, Spencer is able to start turning his life around, but although his success story provides some hope, others in Roanoke have not been as lucky.