Everything that happens here offers more evidence for how bullying like Shay carries out is allowed to happen: Shay's mom effectively flouts responsibility for Ally while also not reprimanding Shay, while the employees fail to consider that Ally may have impulse control problems and instead, believe that she's just being a troublemaker. However, remembering Albert's story shows again how Ally could be a great reader if she could learn to read, as she connects the stories to her life.