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Frank Turnbull
Mrs. Jones is Frank Turnbull’s combative landlord who charges him more than the official legal maximum rent and then accuses him of trying to extort her when he points out the discrepancy. Through the techniques that the book’s authors call negotiation jujitsu, however, Turnbull convinces Mrs. Jones to return the excess rent she owes him without offending her or souring their relationship.
Mrs. Jones Quotes in Getting to Yes
The Getting to Yes quotes below are all either spoken by Mrs. Jones or refer to Mrs. Jones. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
).
Chapter 7
Quotes
I must not be making myself clear. Of course it would be nice if Paul and I got some money. Of course we could try and stay here in the apartment until you got us evicted. But that’s not the point, Mrs. Jones.
More important to us than making a few dollars here or there is the feeling of being treated fairly. No one likes to feel cheated. And if we made this a matter of who’s got the power and refused to move, we'd have to go to court, waste a lot of time and money, and end up with a big headache. You would too. Who wants that?
No, Mrs. Jones, we want to handle this problem fairly on the basis of some independent standard, rather than who can do what to whom.
Related Characters:
Related Themes:
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Explanation and Analysis:
Get the entire Getting to Yes LitChart as a printable PDF.
Mrs. Jones Quotes in Getting to Yes
The Getting to Yes quotes below are all either spoken by Mrs. Jones or refer to Mrs. Jones. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
).
Chapter 7
Quotes
I must not be making myself clear. Of course it would be nice if Paul and I got some money. Of course we could try and stay here in the apartment until you got us evicted. But that’s not the point, Mrs. Jones.
More important to us than making a few dollars here or there is the feeling of being treated fairly. No one likes to feel cheated. And if we made this a matter of who’s got the power and refused to move, we'd have to go to court, waste a lot of time and money, and end up with a big headache. You would too. Who wants that?
No, Mrs. Jones, we want to handle this problem fairly on the basis of some independent standard, rather than who can do what to whom.
Related Characters:
Related Themes:
Page Number and Citation:
Explanation and Analysis:
