Willow is a family friend of the Halls who is married to Henry, and together they have a baby daughter. Willow is a nurse at a hospital in the Oregon town where she and the Halls live. Willow takes care of Teddy until he passes away. Willow becomes an advocate for Adam and Kim in the Portland hospital where Mia is airlifted for treatment after the accident. She speaks with the head nurse to make sure that they are able to visit Mia, despite the fact that they are not technically family members. Like Mom, Willow is fiercely protective of her family, and she transfers this affection to Mia when Mia’s own family is gone.