Jasper discovers the word “sorry” written in two different places: on the tree where Laura died, and on the side of a car on Mad Jack Lionel’s property. Jasper believes that this proves that Jack is responsible for Laura’s death, but in the end, he realizes that the repetition of the words is only a coincidence. Jack wrote “sorry” on the car because he blames himself for killing Rosie Jones, Jasper’s own mother. Eliza, not Jack, wrote “sorry” on the tree, because she blames herself for Laura’s death. Charlie often wonders what “sorry” accomplishes. On one hand, verbal apologies communicate sympathy and regret from the guilty party to the offended party. Yet there is something shallow and unsatisfying about apologies of this kind, he acknowledges. “Sorry” can never entirely repair the damage caused by a crime. Ultimately, the word “sorry” symbolizes the inadequacy of remorse and redemption in the novel. Characters try to forget and atone for their crimes, but their efforts are never entirely successful. What’s done is done, and no amount of apologies or tears can change this.