Jackson has cycled in and out of the detox center many times before and knows that it won’t’ help him. Officer Williams fails to recognize that his efforts to help Jackson aren’t sufficient, and despite his what may be his good intentions, he is unwilling to do more to help Jackson. It’s also worth considering why Jackson won’t call the police to get his stolen regalia back. He says it’s out of concern for the pawnbroker, who may not be able to afford the $1,000 loss, which shows that Jackson’s suffering has given him deep empathy for others—an empathy that, unfortunately, most other people don’t have for him.