The descriptions of Cynthia’s early years spent in her grandfather’s store paint a picture of a happy, supported childhood filled with laughter and love. However, things started to shift when Miss Fran died, which helps explain why in the present, Cynthia’s life doesn’t seem quite as idyllic. In part, Cynthia is grieving for the grandfather she knew as a kid, the one who was hilarious and madly in love. The passage implies that with his mind and his memory starting to fail, their relationship isn’t quite the same anymore.