Irene Thompson is the chief librarian in Bendarat. When unhoused teenager Billy Luckett begins to spend his afternoons reading books in the library instead of school, she treats him with kindness and compassion. Like Ernie, she shows how people can support and care for each other. Instead of turning him in, she supports his reading habit by talking with him about the books. And, later, she encourages Billy to consider going back to school with government assistance.