Oluo explains why it’s important to trust the oppressed person who’s been hurt by a racist encounter: the first-hand lived experience of oppression may never be fully accessible to a person in a position of privilege, but that doesn’t mean their hurt is any less real. As before, Oluo concludes that it’s always better to trust and acknowledge an oppressed person rather than deny, demand, or retaliate. Such responses will only cause them to be further marginalized, and that should never be the goal of an anti-racist person.