Tracey and Cynthia’s conflict emphasizes the differences in their experiences: though they have similar histories as working-class laborers and have both suffered the hardships inherent to this life, Cynthia is black while Tracey is white. As such, Tracey doesn’t understand the unique struggles of being a black woman overseen by presumably all-white management. Cynthia has clearly experienced racism on top of the experiences she and Tracey have in common, uniquely deepening Cynthia’s disillusionment with the system and further compounding the divide between the two women.