A social worker in London who helps an older Jeanette to find her birth mother. Ria assures Jeanette that, having counseled “many mothers over the years” as they make the difficult choice to give their babies up for adoption, she knows that “they never want to do it.” She implores Jeanette to understand that she was always wanted by her birth mother. As the process becomes more and more difficult and shrouded in policy, protocol, and red tape, Ria stays by Jeanette’s side and helps her to uncover crucial documents relating to her adoption.