Talking to Strangers

by

Malcolm Gladwell

Talking to Strangers Characters

Malcolm Gladwell

Malcolm Gladwell is a Canadian author, journalist, and public speaker. He writes Talking to Strangers from the first-person perspective, presenting simplified explanations of psychological and sociological research in a conversational tone to create a story-driven… read analysis of Malcolm Gladwell

Sandra Bland

Gladwell begins and ends Talking to Strangers with an analysis of Sandra Bland’s 2015 encounter with Officer Brian Encinia. The interaction began when Encinia pulled over Bland, a young Black woman, for her… read analysis of Sandra Bland

Brian Encinia

Gladwell begins and ends Talking to Strangers with an analysis of Encinia’s 2015 encounter with Sandra Bland, a young Black woman. Encinia pulled over Bland for failure to signal before changing lanes. The routine… read analysis of Brian Encinia

Ana Belen Montes

Ana Belen Montes is a former U.S. Defense Intelligence Agency (DIA) agent. She began working as an informant for the Cuban government in 1985. Upon joining the DIA, Montes quickly made her way up the… read analysis of Ana Belen Montes

Tim Levine

Tim Levine is a psychologist at the University of Alabama, Birmingham. His research in deception detection studies led him to create the Truth Default Theory (TDT), which explains humankind’s bias toward truth—our tendency to believe… read analysis of Tim Levine
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Harry Markopolos

Harry Markopolos is an independent fraud investigator known for his role as whistleblower in the Bernie Madoff securities fraud scandal. Markopolos began investigating Madoff’s wealth management business in 1998 and found evidence that Madoff was… read analysis of Harry Markopolos

Florentino Aspillaga

Florentino Aspillaga was a high-ranking officer in Cuba’s General Directorate of Intelligence during the Cold War. He ran a consulting trading company called Cuba Tecnica out of Bratislava, Czechoslovakia, that functioned as a front for… read analysis of Florentino Aspillaga

Montezuma II

Montezuma II was the Aztec ruler in power when Hernán Cortés and his army arrived in the Aztec city of Tenochtitlan in 1519. Montezuma and Cortés did not speak the same language and had to… read analysis of Montezuma II

Hernán Cortés

Hernán Cortés was a Spanish conquistador. When he and his people reached the Aztec city of Tenochtitlan in 1519, they were the first Europeans to set foot in Mexico. Cortés ordered his army to execute… read analysis of Hernán Cortés

Brian Latell

Brian Latell worked for the CIA for nearly 40 years. He formerly ran CIA’s Latin American office. In Talking to Strangers, Gladwell describes a meeting Latell had with former Cuban spy Florentino Aspillagaread analysis of Brian Latell

Neville Chamberlain

Neville Chamberlain was the British Prime Minister in the years leading up to World War II. In 1938, Adolph Hitler hinted at his interest in invading the Sudetenland (an ethnically German region of Czechoslovakia). Fearing… read analysis of Neville Chamberlain

Adolph Hitler

Adolph Hitler was the dictator of Germany from 1933 to 1945. In 1938, Hitler met with British Prime Minister Neville Chamberlain on three separate occasions to discuss Hitler’s intentions to invade the Sudetenland, a move… read analysis of Adolph Hitler

Eugene Carroll

Eugene Carroll was a retired U.S. admiral who met with Cuban officials in Havana the day before the Cuban Air Force shot down two Hermanos al Rescate planes flying over Cuban airspace in February 1996… read analysis of Eugene Carroll

Reg Brown

Reg Brown was a counterintelligence analyst who worked on the Latin American desk of the U.S. Defense Intelligence Agency (DIA) and began to suspect that his DIA colleague, Ana Belen Montes, was working as… read analysis of Reg Brown

Scott Carmichael

Scott Carmichael is the DIA counterintelligence officer who investigated and interrogated Ana Belen Montes in response to Reg Brown’s suspicion that Montes was a Cuban informant. Initially, Carmichael found nothing unusual about Montes’s files… read analysis of Scott Carmichael

Bernie Madoff

Bernie Madoff was an American financier who operated the largest Ponzi scheme in history. In 1960, Madoff founded the brokerage fund that would grow into Bernard L. Madoff Investment Securities. He served as the company’s… read analysis of Bernie Madoff

Michael McQueary

Michael McQueary is the former assistant coach for the Penn State football team. He was a key witness in the Penn State child sex abuse scandal after reportedly seeing Jerry Sandusky molesting an underaged boy… read analysis of Michael McQueary

Jerry Sandusky

Jerry Sandusky is a convicted sex offender and former assistant coach for the Penn State football team. Sandusky had just retired as defensive coordinator of the Penn State football team when Mark McQueary, who… read analysis of Jerry Sandusky

Larry Nassar

Larry Nassar is a former team physician for the USA Gymnastics national team. After years of sexually assaulting young women and girls under the guise of administering legitimate medical treatment, Nasar was convicted on federal… read analysis of Larry Nassar

Amanda Knox

Amanda Knox is an American woman who was wrongfully convicted of murdering her roommate, Meredith Kercher, while studying abroad in Perugia, Italy in 2007. Even though there was a distinct lack of evidence tying… read analysis of Amanda Knox

Brock Turner

Brock Turner is a former Stanford University student who was convicted on three felony charges of sexual assault in 2016. Turner and the woman he assaulted, known in court documents as Emily Doe, met… read analysis of Brock Turner

James Mitchell

James Mitchell is a psychologist who worked for the U.S. Air Force’s SERE (Survival, Evasion, Resistance, Escape) program prior to being recruited by the CIA to interrogate KSM. Mitchell and Bruce Jessen’s use… read analysis of James Mitchell

Bruce Jessen

Bruce Jessen is a psychologist who worked for the U.S. Air Force’s SERE (Survival, Evasion, Resistance, Escape) program prior to being recruited by the CIA to interrogate KSM. Jessen and James Mitchell’s use… read analysis of Bruce Jessen

Khalid Sheikh Mohammed (KSM)

Khalid Sheikh Mohammed (KSM) is a senior Al Qaeda official who is currently imprisoned by the United States and held at the Guantanamo Bay detention camp. In addition to other terrorism-related charges, he is considered… read analysis of Khalid Sheikh Mohammed (KSM)

Sylvia Plath

Sylvia Plath was an American poet and novelist known for her work in the genre of confessional poetry. She suffered from mental health issues for much of her life and died by suicide in 1963… read analysis of Sylvia Plath

David Weisburd

David Weisburd is a criminologist who researched crime in Brooklyn’s 72nd Precinct and found that crime occurs in concentrated areas. Weisburd applied these findings to his later research with fellow criminologist Larry Sherman. Weisburd… read analysis of David Weisburd

Larry Sherman

Larry Sherman is a criminologist who teamed up with David Weisburd to study crime in Minneapolis. Sherman and Weisburd discovered that crime was confined to roughly 3.3 percent of the city’s streets. These findings led… read analysis of Larry Sherman

George Kelling

George Kelling was a criminologist whom the Kansas City Police Department hired in the 1970s to test whether O.W. Wilson’s preventative patrol method of policing could effectively reduce crime. Ultimately, Kelling’s experiment failed to… read analysis of George Kelling

Charles Remsberg

Charles Remsberg is the author of Tactics for Criminal Control (1995), the unofficial guide to the Kansas City style of preventative patrol policing that emerged after Kansas City successfully implemented preventative control tactics to lower… read analysis of Charles Remsberg

Joe Paterno

Joe Paterno was the head football coach at Penn State when Mike McQueary, his assistant coach, confided in him that he had witnessed Jerry Sandusky molest an underage boy in the locker rooms one… read analysis of Joe Paterno

Tim Curley

Tim Curley was Penn State’s athletic director when Mike McQueary came forward with his report of witnessing Jerry Sandusky molesting a minor in the locker room showers. Curley and his colleague, Gary Schultz, were… read analysis of Tim Curley

Allan Myers

Allan Myers is a former Second Mile participant who accused Jerry Sandusky of assault after initially defending him. Myers changed his position after speaking with a lawyer who was representing numerous alleged Sandusky victims. Myers’s… read analysis of Allan Myers

Jennifer Fugate

Jennifer Fugate is an American psychologist and expert in FACS (Facial Action Coding System), a system that assigns a number to each distinctive muscle movement in the face to assess and score different facial expressions… read analysis of Jennifer Fugate

Sergio Jarillo

Sergio Jarillo is a Spanish anthropologist. Gladwell cites Jarillo and Spanish psychologist Carlos Crivelli’s study on human emotions across different cultures to illustrate the limitations of transparency. The researchers tasked participants with matching… read analysis of Sergio Jarillo

Carlos Crivelli

Carlos Crivelli is a Spanish psychologist. Gladwell cites Crivelli and anthropologist Sergio Jarillo’s study on human emotions across different cultures to illustrate the limitations of transparency. Crivelli and Jarillo tasked participants with matching… read analysis of Carlos Crivelli

El Alpinista

El Alpinista (“the Mountain Climber”) was a former Havana station chief who defected to work with the CIA. He was a role model to Florentino Aspillaga, a Cuban intelligence officer who defected in 1987… read analysis of El Alpinista

Winston Churchill

Winston Churchill succeeded Neville Chamberlain as Prime Minister of the United Kingdom, taking office in 1940. Churchill denounced Chamberlain’s failed negotiations with Hitler as “the stupidest thing that has ever been done.” Yet, Gladwell contends… read analysis of Winston Churchill

Nat Simons

In 2003, Nat Simons was a portfolio manager at the Long Island-based hedge fund Renaissance Technologies. At the time, Renaissance Technologies had stakes in a fund run by Bernie Madoff, and in 2003, Simons… read analysis of Nat Simons

Solomon

Solomon is the name Gladwell uses to refer to a New York State judge he interviews about the process of deciding which defendants should be released on bail and which should remain in prison. Solomon… read analysis of Solomon

Sendhil Mullainathan

Sendhil Mullainathan is an economist who led a study between 2008­2013 in which a computer program was created to assess the records of 500,000 defendants tried in New York State. The program then determined which… read analysis of Sendhil Mullainathan

Emily Doe

Emily Doe is the name by which the court referred to Brock Turner’s victim during Turner’s 2016 sexual assault trial. Doe and Turner met at a Stanford University fraternity party in 2015. Both were… read analysis of Emily Doe

Brian Bree

Brian Bree is a software designer who was tried on sexual assault charges after a woman named “M” alleged Bree assaulted her after a night of heavy drinking, though Bree maintains that he had no… read analysis of Brian Bree

Dwight Heath

In the 1950s, Yale University graduate anthropology student Dwight Heath traveled to Bolivia with his wife, Anna, to conduct field work for Dwight’s dissertation on the Camba people. Immersing themselves in Camba culture alerted… read analysis of Dwight Heath

Rudy Guede

Rudy Guede is the man convicted of murdering British exchange student Meredith Kercher on November 1, 2007. Despite the wealth of evidence that suggested that Guede was the sole perpetrator of the crime, Kercher’s roommate… read analysis of Rudy Guede

Gary Schultz

Gary Schultz was a high-ranking administrator at Penn State. He and colleague Tim Curley were charged with “conspiracy, obstruction of justice, and failure to report a case of child abuse” for their failure to properly… read analysis of Gary Schultz

Jonathan Dranov

Jonathan Dranov is the doctor to whom Michael McQueary confessed to seeing Jerry Sandusky molest a minor in the locker room in February 2001. In Sandusky’s trial, Dranov claimed he hadn’t reported McQueary’s claims to… read analysis of Jonathan Dranov
Minor Characters
Brett Swisher Houtz
Brett Swisher Houtz was molested by Jerry Sandusky when he was enrolled in Sandusky’s Second Mile program. In trial, Houtz testified to having dozens of sexual encounters with Sandusky as a minor. Despite the allegations, Houtz remained friendly with Sandusky into adulthood—a detail that complicated his allegations.
“M”
M is a woman who pressed charges against Brian Bree alleging that he sexually assaulted her after a night of heavy drinking.
Emily Pronin
Emily Pronin is a psychologist whose word completion study Gladwell describes in Chapter Two. The study illustrates what Pronin calls the “illusion of asymmetrical insight,” an idea that describes the fallacy wherein we think we know other people better than they know themselves.
Charles Morgan
Charles Morgan is a psychologist whose research on PTSD at a SERE (Survival, Evasion, Resistance, Escape) school at Fort Bragg, North Carolina, established a link between exposure to traumatic experience and impaired memory.
Henry Laufer
Henry Laufer is a senior executive at Renaissance Technologies. He was involved in Renaissance’s investigation into Bernie Madoff’s fund.
Fidel Castro
Fidel Castro was a Cuban revolutionary and politician. He was the leader of Cuba from 1959 to 2008, serving as president from 1976 to 2008. Under Castro’s leadership, Cuba became a communist state.
Renfro
Clive Renfro is the state investigator who interrogates Officer Brian Encinia in the investigation that followed Sandra Bland’s suicide. Gladwell includes excerpts from the transcript of the interrogation in Chapter Twelve.
Anna Heath
Anna Heath is the wife of Dwight Heath. While in Bolivia conducting fieldwork for Dwight’s anthropology dissertation, the Heaths immersed themselves in the culture of the Camba people, attending their weekend parties, which often involved drinking 180 proof laboratory alcohol.
Claude Steele
Claude Steele is a social psychologist. He and colleague Robert Josephs were the first scientists to propose the “myopia theory” of alcohol.
Robert Josephs
Psychologist Robert Josephs is a psychologist who conducts research on effects of acute alcohol intoxication. He and his colleague Claude Steele were the first scientists to propose the “myopia theory” of alcohol.
Peter Jonsson
Peter Jonsson is one of the two Stanford University graduate students who witnessed Brock Turner on top of an unconscious Emily Doe on January 18, 2015.
Carl-Fredrik Arndt
Carl-Fredrik Arndt is one of two Stanford University graduate students who witnessed Brock Turner on top of an unconscious Emily Doe on January 18, 2015.
Raffaele Sollecito
Raffaele Sollecito is Amanda Knox’s former boyfriend. Sollecito and Knox were wrongfully convicted of the 2007 murder of Knox’s roommate, Meredith Kercher, though the Italian Supreme Court later acquitted them.
Achim Schützwohl
Achim Schützwohl is a German psychologist. Gladwell cites Schützwohl and psychologist Rainer Reisenzein’s study on the emotions of surprise to illustrate the limitations of transparency.
Rainer Reisenzein
Rainer Reisenzein is a German psychologist. Gladwell cites Reisenzein and psychologist Achim Schützwohl’s study on the emotions of surprise to illustrate the limitations of transparency.
Meredith Kercher
Meredith Kercher was a British exchange student who was murdered in 2007 by Rudy Guede while studying abroad in Perugia, Italy. Kercher’s roommate, Amanda Knox, and Knox’s boyfriend, Raffaele Sollecito, were wrongfully accused and convicted of the murder in a highly publicized, controversial trial.
Michael Ocrant
Michael Ocrant is a financial journalist who interviewed Bernie Madoff for an article after whistleblower Harry Markopolos tipped off Ocrant to Bernie Madoff’s Ponzi scheme. Despite his knowledge that Madoff was likely guilty, Ocrant was so taken aback by Madoff’s non-guilty demeanor that he dropped the story.
Anne Sexton
Anne Sexton was an American poet who was friends with Sylvia Plath and is famous for her confessional verse. Sexton died by suicide in 1974 at the age of 45.
O.W. Wilson
O.W. Wilson was a law enforcement officer who invented the policing technique of “preventative patrol” during his years as police chief of the Wichita Police Department between 1929­1939.
Ronald Clarke
Ronald Clarke is a criminologist whose pioneering research on suicide established a link between the availability of town gas in residences and increased suicide rates. Clarke used this link to argue that suicide is a coupled behavior.
Amadou Diallo
Amadou Diallo was a young African immigrant whom New York police shot after mistaking him for a rape subject. Gladwell covered Diallo’s case in his second book, Blink, and briefly revisits it in the Afterword of Talking to Strangers.
Aldrich Ames
Aldrich Ames was a senior officer assigned to Soviet counterintelligence who was secretly operating as a spy for the Soviet Union.
Wendell Courtney
Wendell Courtney is a Penn State lawyer who testified at Jerry Sandusky’s trial.
Rachael Denhollander
Rachael Denhollander is a former gymnast and survivor of Larry Nassar’s sexual abuse. She came forward to press charges in 2016, which ultimately led to Nassar’s 2017 conviction.
Kathie Klages
Kathie Klages is a former Michigan State gymnastics coach who defended Larry Nassar after a young athlete came to her with allegations against Nassar in 1997.
Graham Spanier
Graham Spanier was the president of Penn State when Jerry Sandusky was brought to trial for child molestation. Once a beloved figure at the university, Spanier was ultimately convicted of child endangerment in 2011 for failing to properly report the claims made against Sandusky.
Jonelle Eshbach
Jonelle Eshbach acted as lead prosecutor in the Jerry Sandusky trial.
Laura Ditka
Laura Ditka was the Deputy Attorney General for Pennsylvania. She was lead prosecutor in the Penn State child sex abuse scandal.