Anna-Lena has already shown readers (through her anecdote about Roger helping an immigrant man get a parking spot) that he’s not as gruff and uncaring as he seems. But here, Lennart says people also misjudge Anna-Lena and underestimate her intelligence and her drive, as well as how much she loves her husband. She’s even subsuming her own desires to help Roger feel useful. It’s not entirely clear why Zara feels compelled to spill everything to Lennart—perhaps it’s just surprising that he doesn’t seem afraid of her like everyone else. But the narrator makes it clear that the two have connected, and that Zara will, for possibly the first time, fall in love.