Anxious People

Anxious People

by

Fredrik Backman

Zara is an extremely wealthy woman in her mid-late 50s who runs a bank. Ten years ago, she denied a man a loan, and this contributed to the man’s choice to jump off a bridge and die by suicide. But before he died by suicide, the man sent Zara a letter, which Zara has carried around for the past decade. Afraid to learn that it was her fault and that she’s a bad person, Zara doesn’t open the letter. And curious to understand what makes some people jump while others don’t, Zara regularly attends apartment viewings of apartments with balconies and a view of the bridge. Not long before the hostage drama begins, Zara begins seeing Nadia for counseling sessions—ostensibly because she can’t sleep, but also because she witnessed Jack save Nadia from jumping soon after the man died. During the hostage drama, Zara remains aloof and apart from her fellow hostages. However, she connects with Lennart, and the two ultimately initiate a romantic relationship. Throughout the novel, Zara expresses grief that the financial system abuses people’s trust and dreams. Ultimately, after reading the man’s letter and discovering that he didn’t blame her, she quits her job and gives her fortune away to an organization that supports kids who have lost family members to suicide.

Zara/The Woman Quotes in Anxious People

The Anxious People quotes below are all either spoken by Zara/The Woman or refer to Zara/The Woman. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
Parenting and Fear Theme Icon
).
Chapter 26 Quotes

In the meantime Zara was standing in the elevator. Halfway down she pressed the emergency stop button so she could cry in peace. The letter in her handbag was still unopened, Zara had never dared read it, because she knew the psychologist was right. Zara was one of the people who deep down wouldn’t be able to live with knowing that about herself.

Related Characters: Zara/The Woman, Nadia/The Psychologist/The Girl, The Man on the Bridge
Related Symbols: The Bridge, Zara’s Letter
Page Number: 97
Explanation and Analysis:
Chapter 36 Quotes

“Stockholm” is, after all, an expression more than it is a place, both for men like Roger and for most of the rest of us, just a symbolic word to denote all the irritating people who get in the way of our happiness. People who think they’re better than us. Bankers who say no when we apply for a loan, psychologists who ask questions when we only want sleeping pills, old men who steal the apartments we want to renovate, rabbits who steal our wives. Everyone who doesn’t see us, doesn’t understand us, doesn’t care about us.

Related Characters: Zara/The Woman, Nadia/The Psychologist/The Girl, Anna-Lena, Roger, Lennart/The Rabbit, The Man on the Bridge
Page Number: 156
Explanation and Analysis:
Chapter 53 Quotes

“Apartments aren’t supposed to be investments,” Zara replied gloomily.

“What are they supposed to be, then?”

“Homes.”

“Are you some sort of communist?” the rabbit chuckled.

Zara felt like punching him on the nose for that, but instead she pointed between his ears and said: “When the financial crisis hit ten years ago, a man jumped off that bridge because of a property market crash on the other side of the world. Innocent people lost their jobs and the guilty were given bonuses. You know why?”

“Now you’re exaggerat—”

“Because people like you don’t care about the balance in the system.”

Related Characters: Zara/The Woman (speaker), Lennart/The Rabbit (speaker), The Man on the Bridge
Related Symbols: The Bridge
Page Number: 233
Explanation and Analysis:

She was no longer talking to Lennart, but exactly who she was talking to probably wasn’t clear even to her, but it felt like she’d been waiting ten years to yell at someone. Anyone at all. Herself most of all. So she roared: “People like you and me are the problem, don’t you get that? We always defend ourselves by saying we’re only offering a service. That we’re just one tiny part of the market. That everything is people’s own fault. That they’re greedy, that they shouldn’t have given us their money. And then we have the nerve to wonder why stock markets crash and the city is full of rats…”

Related Characters: Zara/The Woman (speaker), Lennart/The Rabbit (speaker), The Man on the Bridge
Page Number: 235
Explanation and Analysis:
Chapter 62 Quotes

“I just said Knut was parking the car because I get lonely sometimes. And it feels better to pretend that he’s on his way. Especially at this time of year, he always used to like New Year, we used to stand at the kitchen window watching the fireworks. Well…we used to stand on the balcony for years…but I couldn’t bring myself to go out there after something that happened down on the bridge ten years ago. It’s a long story.”

Related Characters: Estelle (speaker), The Bank Robber, Zara/The Woman, Nadia/The Psychologist/The Girl, Jack/The Young Policeman/The Boy, The Man on the Bridge, Knut
Related Symbols: The Bridge
Page Number: 282
Explanation and Analysis:
Chapter 66 Quotes

“This isn’t just an apartment, it’s my home, I don’t want to hand it over to someone who’s just going to be passing through, to make money from it. I want someone who’s going to love living here, like I have. Maybe that’s hard for a young person to understand.”

That wasn’t true. There wasn’t a single person in the apartment who didn’t understand perfectly.

Related Characters: Estelle (speaker), Zara/The Woman, Anna-Lena, Roger, Julia, Ro, Lennart/The Rabbit, The Real Estate Agent/The Realtor
Page Number: 305
Explanation and Analysis:
Chapter 69 Quotes

“But you know what, Zara? I’ve learned that it helps to talk about it. Unfortunately I think most people would still get more sympathy from their colleagues and bosses at work if they show up looking rough one morning and say ‘I’m hungover’ than if they say ‘I’m suffering from anxiety.’ But I think we pass people in the street every day who feel the same as you and I, many of them just don’t know what it is. Men and women going around for months having trouble breathing and seeing doctor after doctor because they think there’s something wrong with their lungs. All because it’s so damn difficult to admit that something else is…broken. That it’s an ache in our soul, invisible lead weights in our blood, an indescribable pressure in our chest.”

Related Characters: Nadia/The Psychologist/The Girl (speaker), Zara/The Woman
Related Symbols: Zara’s Letter
Page Number: 319-320
Explanation and Analysis:
Chapter 70 Quotes

The man who sent it to her ten years ago wrote down everything he thought she needed to know. It was the last thing he ever told anyone. Only four words in length, no more than that. The four biggest little words one person, anyone at all, can say to another:

It wasn’t your fault.

By the time the letter hits the water Zara is already walking away, toward the far side of the bridge. There’s a car parked there, waiting for her. Lennart is inside it. Their eyes meet when she opens the door. He lets her put the music on as loud as she wants. She’s planning to do her utmost to get tired of him.

Related Characters: The Man on the Bridge (speaker), Zara/The Woman, Lennart/The Rabbit
Related Symbols: The Bridge, Zara’s Letter
Page Number: 322-323
Explanation and Analysis:
Get the entire Anxious People LitChart as a printable PDF.
Anxious People PDF

Zara/The Woman Quotes in Anxious People

The Anxious People quotes below are all either spoken by Zara/The Woman or refer to Zara/The Woman. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
Parenting and Fear Theme Icon
).
Chapter 26 Quotes

In the meantime Zara was standing in the elevator. Halfway down she pressed the emergency stop button so she could cry in peace. The letter in her handbag was still unopened, Zara had never dared read it, because she knew the psychologist was right. Zara was one of the people who deep down wouldn’t be able to live with knowing that about herself.

Related Characters: Zara/The Woman, Nadia/The Psychologist/The Girl, The Man on the Bridge
Related Symbols: The Bridge, Zara’s Letter
Page Number: 97
Explanation and Analysis:
Chapter 36 Quotes

“Stockholm” is, after all, an expression more than it is a place, both for men like Roger and for most of the rest of us, just a symbolic word to denote all the irritating people who get in the way of our happiness. People who think they’re better than us. Bankers who say no when we apply for a loan, psychologists who ask questions when we only want sleeping pills, old men who steal the apartments we want to renovate, rabbits who steal our wives. Everyone who doesn’t see us, doesn’t understand us, doesn’t care about us.

Related Characters: Zara/The Woman, Nadia/The Psychologist/The Girl, Anna-Lena, Roger, Lennart/The Rabbit, The Man on the Bridge
Page Number: 156
Explanation and Analysis:
Chapter 53 Quotes

“Apartments aren’t supposed to be investments,” Zara replied gloomily.

“What are they supposed to be, then?”

“Homes.”

“Are you some sort of communist?” the rabbit chuckled.

Zara felt like punching him on the nose for that, but instead she pointed between his ears and said: “When the financial crisis hit ten years ago, a man jumped off that bridge because of a property market crash on the other side of the world. Innocent people lost their jobs and the guilty were given bonuses. You know why?”

“Now you’re exaggerat—”

“Because people like you don’t care about the balance in the system.”

Related Characters: Zara/The Woman (speaker), Lennart/The Rabbit (speaker), The Man on the Bridge
Related Symbols: The Bridge
Page Number: 233
Explanation and Analysis:

She was no longer talking to Lennart, but exactly who she was talking to probably wasn’t clear even to her, but it felt like she’d been waiting ten years to yell at someone. Anyone at all. Herself most of all. So she roared: “People like you and me are the problem, don’t you get that? We always defend ourselves by saying we’re only offering a service. That we’re just one tiny part of the market. That everything is people’s own fault. That they’re greedy, that they shouldn’t have given us their money. And then we have the nerve to wonder why stock markets crash and the city is full of rats…”

Related Characters: Zara/The Woman (speaker), Lennart/The Rabbit (speaker), The Man on the Bridge
Page Number: 235
Explanation and Analysis:
Chapter 62 Quotes

“I just said Knut was parking the car because I get lonely sometimes. And it feels better to pretend that he’s on his way. Especially at this time of year, he always used to like New Year, we used to stand at the kitchen window watching the fireworks. Well…we used to stand on the balcony for years…but I couldn’t bring myself to go out there after something that happened down on the bridge ten years ago. It’s a long story.”

Related Characters: Estelle (speaker), The Bank Robber, Zara/The Woman, Nadia/The Psychologist/The Girl, Jack/The Young Policeman/The Boy, The Man on the Bridge, Knut
Related Symbols: The Bridge
Page Number: 282
Explanation and Analysis:
Chapter 66 Quotes

“This isn’t just an apartment, it’s my home, I don’t want to hand it over to someone who’s just going to be passing through, to make money from it. I want someone who’s going to love living here, like I have. Maybe that’s hard for a young person to understand.”

That wasn’t true. There wasn’t a single person in the apartment who didn’t understand perfectly.

Related Characters: Estelle (speaker), Zara/The Woman, Anna-Lena, Roger, Julia, Ro, Lennart/The Rabbit, The Real Estate Agent/The Realtor
Page Number: 305
Explanation and Analysis:
Chapter 69 Quotes

“But you know what, Zara? I’ve learned that it helps to talk about it. Unfortunately I think most people would still get more sympathy from their colleagues and bosses at work if they show up looking rough one morning and say ‘I’m hungover’ than if they say ‘I’m suffering from anxiety.’ But I think we pass people in the street every day who feel the same as you and I, many of them just don’t know what it is. Men and women going around for months having trouble breathing and seeing doctor after doctor because they think there’s something wrong with their lungs. All because it’s so damn difficult to admit that something else is…broken. That it’s an ache in our soul, invisible lead weights in our blood, an indescribable pressure in our chest.”

Related Characters: Nadia/The Psychologist/The Girl (speaker), Zara/The Woman
Related Symbols: Zara’s Letter
Page Number: 319-320
Explanation and Analysis:
Chapter 70 Quotes

The man who sent it to her ten years ago wrote down everything he thought she needed to know. It was the last thing he ever told anyone. Only four words in length, no more than that. The four biggest little words one person, anyone at all, can say to another:

It wasn’t your fault.

By the time the letter hits the water Zara is already walking away, toward the far side of the bridge. There’s a car parked there, waiting for her. Lennart is inside it. Their eyes meet when she opens the door. He lets her put the music on as loud as she wants. She’s planning to do her utmost to get tired of him.

Related Characters: The Man on the Bridge (speaker), Zara/The Woman, Lennart/The Rabbit
Related Symbols: The Bridge, Zara’s Letter
Page Number: 322-323
Explanation and Analysis: