The special negotiator is a police officer from Stockholm who is called in to manage the hostage situation. He has experience negotiating with hostages, so the bosses believe he’ll have a better chance of successfully negotiating with the robber than Jack and Jim. However, the last hostage situation the special negotiator dealt with ended when the hostage taker shot himself—and though the special negotiator counsels Jack and Jim over the phone, he gets stuck in traffic and doesn’t reach the small town until well after the hostage drama has ended. The special negotiator thinks highly of Jack and believes that Jack is being silly for turning down job offers in Stockholm.