Zara’s letter represents the dangers and consequences of isolation, silence, and being unwilling to connect with others. Ten years before the novel begins, Zara denied a man a loan. The man wrote her a letter and then died by suicide by jumping off a bridge. In the novel’s present, Zara still hasn’t opened the letter—she’s afraid that it will confirm that the man’s suicide was her fault and that she’s a bad person. She carries around immense guilt for her role in the man’s choice to take his own life, but Zara is too proud and afraid to share any of these feelings with anyone. However, throughout her counseling sessions with Nadia, Zara feels compelled to hand over the letter, which she believes will “explain everything.” This highlights how much Zara wants to connect with others, even as she denies ever wanting this—and how much her fear and anxiety about her perceived moral standing hold her back from connecting to other people.
It’s only after the hostage drama, when Zara meets Lennart and connects somewhat with the other hostages, that she takes the letter to Nadia and asks Nadia to open it for her. And what the letter says—that the man’s suicide wasn’t Zara’s fault—symbolically sets her free. Knowing it wasn’t her fault, and that she’s been needlessly torturing herself for a decade, pushes Zara to quit her unfulfilling job, give her fortune away, and even help Nadia and Jack connect with each other. Additionally, Zara’s final appearance in the novel shows her dropping the letter itself off the bridge—and then getting in Lennart’s car (it’s implied the two are romantically involved by this and plan to stay together for a while). Divesting herself of the letter gives Zara the freedom and the confidence to finally pursue a romantic relationship after years of loneliness, anxiety, and fear, and the novel implies that Zara becomes a much happier person after she finds a way to connect with others.
Zara’s Letter Quotes in Anxious People
In the meantime Zara was standing in the elevator. Halfway down she pressed the emergency stop button so she could cry in peace. The letter in her handbag was still unopened, Zara had never dared read it, because she knew the psychologist was right. Zara was one of the people who deep down wouldn’t be able to live with knowing that about herself.
“But you know what, Zara? I’ve learned that it helps to talk about it. Unfortunately I think most people would still get more sympathy from their colleagues and bosses at work if they show up looking rough one morning and say ‘I’m hungover’ than if they say ‘I’m suffering from anxiety.’ But I think we pass people in the street every day who feel the same as you and I, many of them just don’t know what it is. Men and women going around for months having trouble breathing and seeing doctor after doctor because they think there’s something wrong with their lungs. All because it’s so damn difficult to admit that something else is…broken. That it’s an ache in our soul, invisible lead weights in our blood, an indescribable pressure in our chest.”
The man who sent it to her ten years ago wrote down everything he thought she needed to know. It was the last thing he ever told anyone. Only four words in length, no more than that. The four biggest little words one person, anyone at all, can say to another:
It wasn’t your fault.
By the time the letter hits the water Zara is already walking away, toward the far side of the bridge. There’s a car parked there, waiting for her. Lennart is inside it. Their eyes meet when she opens the door. He lets her put the music on as loud as she wants. She’s planning to do her utmost to get tired of him.